A guide for victims of the British Airways data theft incident

If you need help as a victim of the British Airways data theft incident – what to do, and what steps you need to take – we can help you.

We’ve been representing data theft victims for years, and our lawyers are currently fighting in over 20 different data breach actions.

Read our step-by-step guide for some useful help and advice about what to do if you have been affected by the British Airways data theft, and make sure you understand your rights when it comes to the compensation you may be owed.

Find out if you’re affected by the British Airways data theft

There are two easy ways to know for sure whether you’re affected by the British Airways data theft:

1. You receive notification from British Airways;
2. You match the criteria for someone who has had their information breached.

The criteria, so far, is as follows:

1. You made a booking, or changed a booking, between 10.58pm on 21 August 2018 and 9:45pm on 5 September 2018;
2. You did NOT use Apple Pay (customers who used Apple Pay are thought to not be affected);
3. You did NOT use a Travel Agent where you paid through the Agent as opposed to paying through BA yourself.

If you paid using PayPal, you may have only had your personal information breached as opposed to your payment cared data, so you should be at less risk of fraud and theft, but you can still claim for having your personal data breached in any event.

IMPORTANT: if you made changes and / or additions to your booking, such as paying for a specific seat reservation, an upgrade, or perhaps an in-flight meal, you may be affected in any event.

As the scandal only came to light last week, it may be that the criteria is subject to change, but we will endeavour to keep you informed.

Protecting yourself from theft and fraud as a victim of the British Airways data theft

You should take action to protect yourself from the risks of fraud and theft as a victim of the British Airways data theft. This was a serious breach, and you should always contact your bank and follow their advice, but you may need to:

• Cancel your affected cards and obtain new card(s);
• Regularly monitor for any suspicious activity on your accounts;
• Consider changing any security information (like passwords) for accounts where your breached card is used, and where the password is the same for any British Airways activity.

Will I receive compensation as a victim of the British Airways data theft?

We believe you are entitled to receive compensation as a victim of the British Airways data theft, which is why we’ve launched compensation action for anyone affected by the breach.

We’re helping victims on a No Win, No Fee basis as well.

In short, you can start a claim now by following this link, and for further guidance in terms of your rights and steps you can take, you can contact the British Airways data theft team now on 0800 634 75 75.

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BA data theft compensation action launched