Capita In Serious Breach Of Data Protection Act

Channel 4's Dispatches uncovered a serious breach of the Data Protection Act when an assessor, outsourced from Capita, was found to be taking photos of information for disability payment applications.

The assessor was caught taking photos of his computer screen so he could prove the applications he had worked on. In fact, he was happy to admit it, telling the undercover reporter:

"Once they've attended, take a picture. If you come to your payday and you haven't got all your assessment reports, how can you prove you've done them?"

But taking photos of disability benefits applications is a very serious breach of the Data Protection Act. The nature of the information contained in the applications is incontrovertibly highly confidential and extremely sensitive.

Such blatant breaches of this nature are indefensible.

Start Your Claim
Your privacy is extremely important to us. Information on how we handle your data is in our Privacy Policy

solicitors regulation authority

We Are With You
We vow to fight for the rights of victims whose private data has been exposed or misused.
Maximum Compensation
We pledge to make sure victims are always fairly compensated for what they have had to go through.
No Win No Fee
You benefit from our Genuine No Win, No Fee promise. Find out more here now.
Data Claim Experts
We have recovered over £1m for data breach victims since 2014 as leading pioneers in privacy claims law.

"Wrong And
Unacceptable"

Capita, described as an international business process outsourcing and professional services company, gained the contracts for assessment for the DWP in 2013. They employed the assessor at the centre of the investigation, who was paid on a 'per application' basis, earning anywhere between £80 to £300 per application, and he even claimed he earned £20,000 monthly by "flying through them" - and to make sure he was paid every penny of the money he was due from getting through applications, he reportedly took photos of his computer screen as proof.

The assessor was witnessed by the undercover reporter taking photos of appointments on the screen; a serious breach that can be punishable with fines of up to £500,000.

A spokesperson for Capita has confirmed that the assessor will no longer be working for Capita, and on the subject of the Data Protection breach, they said:

"All employees are trained and expected to follow detailed processes regarding the handling and protection of data. This assessor's reported actions are clearly wrong and unacceptable. We will take appropriate action against any breaches of processes."

Action MUST Be Taken

Capita has a responsibility to contact the victims of this breach. Anyone whose information has been photographed illegally can be eligible to claim compensation under the Data Protection Act and the Human Rights Act.

We act for individuals in both high profile data breaches affecting thousands of victims, as well as for individuals taking action for singular cases. The breach uncovered in this incident is like many others we have investigated. Ultimately this should never have happened and it's hard to believe that the assessor was unaware that their actions were in serious contravention of the Data Protection Act 1988.

The Importance
Of Our Work

Our work is extremely important. We all have a right to privacy; and our rights when it comes to how our personal data and information is used and handled is enshrined in law. But for too long now organisations have flouted their duties and people have become the victims of widespread scandals where personal information that is sensitive and confidential has been leaked to people who should never have seen it.

We help the victims to obtain the justice that they deserve.

No Win, No Fee

We can pursue your claim on a genuine No Win, No Fee agreement.

Fighting Your Corner

We can fight for your rights as a victim of a data breach, leak, hack, or where your information has been misused.

Leading Data Breach Experts

We are leading data compensation lawyers representing thousands of clients for claims.

Start Your Claim

Your Lawyers in the Mainstream Media...

EasyJet admits data of nine million hacked

BBC News
19th of May 2020

British Airways data breach: How to claim up to £6,000 compensation

The Sun
8th of January 2021

Are you owed £5,000 for the Virgin Media data breach?

Your Money
14th of October 2020

Virgin Media faces £4.5 BILLION in compensation payouts

Mail Online
15th of October 2020

BA customers given final deadline to claim compensation for data breach

The Mirror
17th of January 2020

Shoppers slam Morrisons after loyalty points stolen

Your Money
21st of November 2019

Half a million customers can sue BA over huge data breach

The Times
5th of October 2019

Lawyers accuse BA of 'swerving responsibility' for data breach

The Telegraph
12th of September 2019

The biggest data breaches of 2020

Lawyer Monthly
5th of January 2021

We Can Help

You have rights as a victim, and we may be able to help you claim for data leak compensation.

We're here to help, and if you would like free and confidential advice as an affected victim of the breach, please call us on 0800 634 7575 or send us a message by contacting us here.

Our Simple Claims Process

We offer free, no-obligation legal advice and No Win, No Fee legal representation – Start Your Claim Now!

If you have been the victim of a data breach from any private or public organisation, then we can help. Whether it's your employer, the NHS, the police, a local authority, or a website you use, we can help you claim the compensation you deserve.

Our clear and simple process:

Let's
Talk

You can speak to the team by phone, or message us with your enquiry now. You can arrange a call back for a time and date that suits you.

Assess
Your Case

We can usually assess your claim in a matter of minutes and get the case started without delay.

Start
Your Claim

We can quickly launch your claim for data breach compensation. Start your claim today.

Stay
Informed

As your claim moves forward we can keep you updated.

Start Your Claim
Contact Us Today

Your Lawyers - The Data Leak Lawyers
As Featured In The Media

bbc news
the independent
sky news
the telegraph
the sun
financial times
the times
the mirror
mail online
View Our Press

Your Lawyers - Leading Data Leak Lawyers

The Data Leak Lawyers have represented substantial cohorts of claimants in Group Litigation Order actions. Aside from our work in multi-party claims, we also represent considerable numbers of individual claimants that range from medical data leaks to council and social services data breaches.

Some of these cases are particulary sensitive. As a firm of lawyers who also take forward large numbers of complex and serious data protection breach compensation claims, we can offer a network of legal experts from our in-house staff to the Barristers we have close relations with, and indeed the lawyers and firms we work with around the world.

The combination of expertise in data compensation and mass consumer actions allows you the confidence to know that we are dedicated to the fight for justice.

Start Your Claim

Latest Posts

20/11/2024
Claim Data Breach Compensation from the University of Chichester (Multi) Academy Trust

In today's digital age, data breaches are becoming an increasing concern for individuals and organisations alike. One of the institutions recently under the spotlight is the University of Chichester (...

Click to read this article

Posted By Admin
19/11/2024
Technology Data Breach Claim: Secure Your Compensation with The Data Leak Lawyers

At The Data Leak Lawyers, we specialise in technology data breach claims, helping victims claim thousands of pounds for the damages suffered.With technology playing an ever-growing role in our liv...

Click to read this article

Posted By Admin
18/11/2024
Data Breach Compensation Solicitor: Claim Thousands with The Data Leak Lawyers

With the help of an experienced data breach compensation solicitor, you could potentially claim thousands of pounds in damages for the stress, financial loss, and emotional distress caused by the expo...

Click to read this article

Posted By Admin
View All Posts

Request A Callback From Our Team

Fill out our quick call back form below and we'll contact you when you're ready to talk to us.

Your privacy is extremely important to us. Information on how we handle your data is in our Privacy Policy

solicitors regulation authority

SRA
Contact
Data Leak Lawyers
Other Links
www.dataleaklawyers.co.uk is © of Your Lawyers Limited - we are 'Authorised and Regulated by the Solicitors Regulation Authority (SRA number 508768)'
arrow-up icon