Charing Cross Clinic data leak compensation advice

We have commenced work for a compensation action in light of the Charing Cross Clinic data leak that was announced last Friday.

We were approached immediately for advice and legal representation, and we have agreed to act for any victim who comes forward for our help on a No Win, No Fee basis.

This email leak was entirely avoidable, and is a tragic repeat of previous data leaks that were just as preventable. We have recovered tens of thousands of pounds in damages for victims of the similar 56 Dean Street Clinic email leak where many claims remain ongoing. That was also another case of an email sent to hundreds of people where the recipient list was visible to all other recipients.

Basis for the Charing Cross Clinic data leak compensation action

The Charing Cross Clinic data leak compensation action should succeed given that the incident was entirely preventable. We consider that it was a breach of GDPR, and this allows victims to be able to claim compensation.

Two emails related to an art competition were sent to around 900 individuals in each email with the recipient addresses visible because the CC function was used. Although this kind of breach is commonly referred to as a “human error” incident, this format for sending a mass mail message should never have been used in the first place. There are proper and professional mail services that can be used, and the management at the clinic and the Tavistock and Portman NHS Foundation Trust should have had proper protocols and procedures followed.

We’re surprised that this has been allowed to happen, especially given the fallout of the similar 56 Dean Street clinic leak. That incident ought to have been the lesson needed to ensure it never happened again but, sadly, history has repeated itself.

Can you claim?

If you received the email at the centre of the Charing Cross Clinic data leak incident, you should be eligible to make a claim for data breach compensation with us.

You can be entitled to claim damages for any distress caused by the leak, which in matters like this can be substantial. We are happy to offer you our advice on a free, no-obligation basis, and if you then wish to go ahead with a case, we’re here to help.

Because the Charing Cross GIC email leak was preventable, and has led to the loss of control of private and sensitive data, we believe there are grounds to succeed with an action for compensation. As we are satisfied that we can succeed, we’re prepared to offer the No Win, No Fee guarantee.

What to do

You can read more about the Charing Cross Clinic data leak on our specialist advice page here.

To speak to the team now, please don’t hesitate to contact us on 0800 634 75 75, or complete an enquiry form on this page.

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