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We’ve said a few times now that the British Airways data hack was preventable. That’s why we launched our legal action for justice last month.
There are a number of reasons as to how it could have been prevented. Aside from the motivator of GDPR that should have triggered a mind-set of change, there were other warning sings too. The Ticketmaster data breach – carried out by the same attackers – sent a clear warning that, arguably, British Airways failed to take heed of. Before the British Airways data hack, we wrote about the targeting of payment systems and how we were just seeing the tip of the iceberg.
But there was also another major warning sign that British Airways appeared to not act on as well.
The recent Thomas Cook security incident was another warning that took place prior to the British Airways data hack.
It was reported in July this year that a Norwegian security expert managed to get into Thomas Cook’s systems. The expert was proving vulnerabilities, and he certainly found one. Names, email addresses and flight details for a number of customers was exposed. The breach involved Thomas Cook’s duty-free shopping website.
Booking information was accessed but not abused given the exposure was conducted by a security researcher.
This was an industry incident that took place right before the British Airways data hack. This was yet another warning sign for the UK’s biggest airline to consider their own security. Despite this, the British Airways data hack still took place.
In our view, this was another missed opportunity for the airline to take action and check they were secure.
We’ve launched a legal action for justice for victims of the British Airways data hack.
If you’ve been affected by the breach, you can find out more about how we work and contact the team to sign-up for your claim today.
The fact that the British Airways data hack was preventable means we’re confident that we can win the action we’ve launched.
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