We focus on the latest news surrounding data breaches, leaks and hacks plus daily internet security articles.
An employee error has recently brought about the Now: Pensions data breach, leading to the online exposure of customers’ personal details.
Now: Pensions, one of the UK’s largest pension providers, was involved in a breach of data protection duties through this leak. The result of the incident left the names, dates of birth, home addresses, and National Insurance numbers of trusting customers vulnerable to misuse.
The firm has accounted for the breach by explaining that a contractor from an external partner inadvertently uploaded the data to a public forum. Although the data was only public for a brief period of time and was removed as soon as the error was identified, the idea that the company’s procedures and systems could not protect against such a mistake is worrying.
A recent leak of patient data has called into question the data protection practices of Lloyds Pharmacy. A parcel containing the prescription records of hundreds of Lloyds pharmacy patients is believed to have been intended for an NHS recipient, but mistakenly reached a personal home 300 miles away instead.
When the unintended recipient opened the box, she was shocked at the mass of details she found, assuming they were intended for the NHS prescription services in Bolton.
While Lloyds Pharmacy has placed the blame on an external courier service who mistakenly delivered the parcel, they may not be able to sidestep their ultimate responsibility for the control and handling of their own data in accordance with the GDPR. The incident undoubtedly highlights the risks organisations take when entrusting an external party with the safety of confidential records.
In the UK last year, the coronavirus pandemic caused us to lead more and more of both our personal and professional lives online. As such, the risk of fraud from data breaches has heightened.
In 2020, The Daily Express reported that one in five people (equating to around 11 million) had their data hacked, and one in three reported that they are unequipped to protect their online data. This is a shocking number of victims which, in our view, is indicative of a national crisis in cybercrime. It undoubtedly reveals that large-scale action needs to be taken.
Indeed, the shocking nature of such statistics is part of the problem, as experts (ourselves included) cite low awareness as a key reason why the number of victims has been allowed to reach this horrifying height. The vice-president of Clario, the body which compiled the research in association with thinktank Demos, highlighted that victims seem to “think they should suffer in silence”.
According to recent media reports, a large number of psychotherapy patients, who belong to the same large clinic in Finland, found themselves on the receiving end of blackmail from a data breach.
Vastaamo, a countrywide practice, appears to have been targeted in two separate breaches, one potentially occurring in March 2019, and an initial attack as far back as November 2018. It appears that victims’ personal data was stolen from the company’s data storage system.
Although this is not a case we can represent people for, with it not being in England or Wales, it is an important one to consider. Ultimately, the risks – as we often advise – when it comes to this kind of data breach can be severe.
A recent meeting of local councillors has reportedly highlighted data security problems that could put the Lichfield District Council in breach of the General Data Protection Regulation (GDPR).
The issue surrounds the reported continued use of unencrypted laptops and was raised by Cllr Joanne Grange, who is understood to have expressed concerns that the problems had still not been addressed three years after they were identified in 2017.
It is understood that Cllr Grange suggested that the failure to update working practices in accordance with data protection regulations could be tantamount to “negligence”. Her statements have undoubtedly highlighted some key problems which the council should feel obliged to address as a matter of urgency.
2020 has been yet another year of data breaches, resulting in our leading team of lawyers here taking on many new cases and launching several new actions.
We had hoped that the introduction of the GDPR in 2018 would lead to serious improvements and that we would see far fewer breaches, leaks and hacks. Sadly, this has not been the case and, if anything, the volume of breaches continues to grow.
What has not helped us in 2020 is, of course, the ongoing coronavirus pandemic. The increased reliance on the use of technology to be able to work and live has resulted in an increase in cyberattacks, and hackers have done their best to exploit the situation. When it comes to 2021, we expect the current trends to continue.
Suffering the impact of a data breach at Christmas is something we are used to helping people with on a No Win, No Fee basis.
This is the time of year when data breach numbers can increase as more people go online to spend in time for the big day. With the ongoing COVID-19 pandemic, more of our shopping is now online anyway, and the dangers of breaches, leaks and hacks are evident.
If you suffer from a data breach, you should never suffer in silence. Here is how we can help you.
Taking advantage of the police database for personal use can amount to an extreme breach of privacy and an abuse of power by the individual accessing the information.
Accessing the police database for personal use means that the person who is accessing personal and sensitive data does not have the authority or right to do so, and it may not relate to any past or active cases of the individual.
In many cases, the data breach victim is known to the employee and it is a case of data snooping. Data breaches of this nature can be severe and may involve someone the police officer has a negative relationship with, meaning the risks can be significant. Under no circumstances should staff abuse the police database for personal use. If they do, and you have been a victim of a data breach of this nature, you could be eligible to make a data breach compensation claim with the Data Leak Lawyers today.
In November 2020, Manchester United was targeted by cybercriminals. The Manchester United cyberattack came as a shock to fans, with some worried that games could be postponed.
However, the club has spoken out and said that they were ‘confident’ that no critical systems required for the upcoming matches were breached and the games went on safely.
It appears that, in this case, information has not been exposed, which is great to hear. When a system is breached, it can put victims of the breach in danger if personal information is at risk of exposure, and victims could be eligible to make a compensation claim relating to the severity of the breach.
Financial services data breaches are becoming bigger and bigger problems, with some research indicating that most exposed information came from financial services data breaches last year.
According to a report from the data protection company Bitglass, compiled from data by the Identity Theft Resource Center (ITRC) and the Ponemon Institute, although the financial services industry contributed to 62% of data exposed last year, it only accounted for 6.5% of data breaches in total. This suggests that, whilst they only contribute to a small percentage of reported data breaches overall, an enormous amount of data is exposed in these breaches.
Your Lawyers (T/a The Data Leak Lawyers) is a leading firm of data breach compensation experts, and this research does not come as a surprise to us. We have pioneered data breach action since 2014 and we are passionate about fighting for justice for the victims of data breaches. We are here to help anyone that has suffered because of their sensitive information being misused or exposed in a data breach, and we offer free, no-obligation advice to victims.
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