Ticketmaster data breach claim advice

You may be eligible for a Ticketmaster data breach claim if you have been affected by the recent breach involving some 400,000 UK victims’ payment card information.

If you’re unhappy about being a victim of the Ticketmaster data breach and you would like to join our action for justice, you’re more than welcome to do so.

We’ve already taken on a number of cases because we’re satisfied that the prospects of success for the legal action are good. There are a number of reasons as to why Ticketmaster are liable for claims in our view, so read on for advice and feel free to contact the team to start a claim.

Insecure systems and ignored warnings mean victims can make a Ticketmaster data breach claim

Simply put, insecure systems and ignored warnings mean victims can make a Ticketmaster data breach claim.

Ticketmaster, in their breach notification email, stated that the breach had been discovered on a “third-party support product”, and in my own view, the way the breach email reads is as if they’re trying to pass the blame externally.

But the authors of the breached JavaScript have since made a statement and confirmed that they had no knowledge that Ticketmaster were using their script for the purposes of payment systems, and had they have known, they would have warned against it because it wasn’t secure.

The hacker was able to alter the JavaScript so payment information and personal information being processed through the script was copied and sent to the unknown third-party.

Further, Ticketmaster were reportedly warned months before they discovered the breach that an incident had taken place. The warnings came from a bank who were suffering a number of security incidents.

This is inexcusable and means that the merits of bringing a Ticketmaster data breach claim are positive because the data breach could have been easily prevented in the first place.

Ticketmaster should have spotted the breach earlier

Had Ticketmaster have had appropriate systems and protocols for keeping track of security, they ought to have spotted the data breach far sooner.

It went on from February 2018 to June 2018; this is way too long.

Much like the Equifax data breach where data was compromised for a few months and their systems failed to detect the vulnerability, Ticketmaster also failed to stop this breach, especially when there were clear warnings that a breach had taken place.

Thousands targeted for money theft

It’s understood that thousands of victims of the Ticketmaster data breach may have been targeted for money theft.

One victim believes fraudsters tried to steal £900 from his credit account, and there will no doubt be others who may suffer, or may already have suffered, fraudulent events.

What happens next?

Ticketmaster will no doubt feel the full wrath of the new GDPR. In fact, they should have informed data breach victims of the breach within 72 hours of discovery, but they were a day late.

If you’re affected and you want to make a Ticketmaster data breach claim, please contact our team to join our Claimant Group.

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