Virgin Media data breach: am I affected?

Am I affected by the Virgin Media data breach? With the information for a monumental 900,000 customers exposed, this is a popular question right now.

Any data breach can be daunting, but when news of a new leak or hack hits the headlines and it’s a company you do business with, it’s worrying. Key data protection legislation puts an important duty on organisations to inform victims of a breach, and victims should be informed as soon as possible, and within the legal time frame for doing so.

For those who are affected by this cybersecurity incident, we’ve launched a compensation action for victims. If you’re affected, we can help you.

Am I affected by the Virgin Media data breach?

The big question right now: the Virgin Media data breach has happened, but am I affected?

To know if you’re affected or not, Virgin Media should contact you to let you know. We know that they sent out breach notification emails earlier this month, and some have been issued with notifications by text as well. The GDPR means that they have an important duty to make sure they tell all the customers affected, so you should be notified. The notification should be received within 72 hours of an organization becoming aware of the breach, where feasible.

If you have received notification that you are affected, what happens next and how can we help you?

Key questions answered

In the wake of a data breach of this scale, it can be a worrying time, and we know there are many questions that people will need answers for.

Am I affected? What do I need to do if I am affected? How does a legal case like this work? Who are the Data Leak Lawyers?

Here are some of the key questions answered:

• Am I affected by the Virgin Media data breach? – as confirmed above, you should receive confirmation from Virgin Media to confirm if you’re affected;
• What do I need to do if I am affected? – follow the advice given, but with at least one unknown third-party understood to have accessed the exposed data, you should take further precautions. Change your passwords, keep an eye on accounts, and be vigilant for suspicious activity;
• Can I claim compensation? – yes, you could be entitled to claim compensation as a victim of the Virgin media data breach. See below for more information;
• How do I make a claim? – you can go to the Virgin Media Data Breach Group Action website here to start a case;
• What do I claim for? – you could be entitled to recover compensation for any distress suffered by the loss of control of your information, and for any losses and expenses incurred;
• Who are the Data Leak Lawyers? – a leading firm of expert consumer and data protection compensation lawyers.

The Virgin Media data breach compensation action

We’ve launched our Virgin Media data breach group action for those affected by the recently announced cybersecurity exposure.

We’ve made the process for signing-up for a case quick and easy on our specialist website here.

Victims can claim with us on a No Win, No Fee in the same way that thousands of others have – and still do – for the dozens of actions we’re involved with. We’re here to help.

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